RwandAir crowned best airline in Africa
Rwanda’s national carrier, RwandAir, has been named Best Airline in Africa at the prestigious 2025 World Airline Awards, presented by international aviation research firm Skytrax. The award ceremony took place in Paris, France, honoring the top-performing airlines worldwide based on customer satisfaction.
RwandAir expressed deep appreciation for the recognition, attributing the achievement to the trust and loyalty of its passengers.
“We are honored to receive this award and are immensely grateful to our passengers who continue to fly with us. This recognition belongs to all of us,” the airline shared on its social media platforms.
Commitment to Service Excellence
Yvonne Makolo, RwandAir’s Chief Executive Officer, stated:
“I sincerely thank all our passengers who voted for RwandAir and Skytrax for recognizing our dedication to excellence. This award affirms our mission to offer a world-class, unforgettable travel experience.”
Skytrax CEO Edward Plaisted praised RwandAir for its unmatched service quality and customer focus:
“RwandAir continues to set itself apart by prioritizing outstanding service. We are pleased to recognize the airline as Africa’s Best Airline for 2025. Its professionalism, passenger satisfaction, and steady growth in regional aviation are truly impressive.”
A Growing Global Presence
RwandAir currently serves nearly 30 destinations across 22 countries in Africa, Europe, the Middle East, and Asia. Through its partnership with Qatar Airways, the airline extends its reach to over 100 global destinations. RwandAir is also actively investing in aviation talent through its pilot training program, which receives more than 2,000 applicants annually.
The Skytrax awards, established in 1999, are based on extensive global surveys of passenger experiences across more than 350 airlines. In the 2025 edition, RwandAir emerged as a standout African carrier in a highly competitive field.
Global Rankings
RwandAir’s strategic partner, Qatar Airways, was ranked the world’s number one airline, securing the top spot for the seventh time, followed by Singapore Airlines. Other high performers included Delta Air Lines and Turkish Airlines, which led among European carriers.
With this milestone, RwandAir reaffirms its commitment to expanding its network and delivering exceptional service to customers worldwide. The airline continues to raise the bar for African aviation and aims to be a global leader in innovation, safety, and customer satisfaction
